Greenpolen forum

I’ve noticed that customers respond better when messages match their needs, but personalizing every message takes time. While exploring marketing automation, I came across High10 and started wondering how businesses handle this balance. Can customer groups and behavior-based emails make campaigns feel more personal, or do they often seem automated? If you’ve tried these methods, I’d appreciate your honest advice on what works, what doesn’t, and which approach is best for a growing business.